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--SHIPPING INFORMATION--

1. SAVE ON SHIPPING:

We can combine shipping if you buy multiple items.

2. SHIPPING METHOD:

We do our best to package your items well and ship them to you using the most inexpensive method possible. You will receive an e-mail indicating your items have shipped and provide a tracking number that will allow you to monitor the progress of your package.

3. CANCELLATION:

If you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

- If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

- If you received the product, it will be eligible for exchange of equal value, only in cases where there are defects found with the product. This is because each is a one of a kind item and it would take many weeks or even months to make a similar one.

4. REFUND:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

5. RETURN:

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged please refuse to accept the package and return the package to the delivery person. Also, please email us at deifirev+ecrater@gmail.com mentioning your Order ID, when we get the product back we will issue a refund.
Last Updated: 18 Jun 2017 20:37:44 PDT home  |  about  |  terms  |  contact
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